Refund Policy

Arizona Rips will provide you with an accurate MP3 rendering of your complete CD collection with the exceptions noted elsewhere as to fallibility of the data base  and any data base idiosyncrasies (sometimes reversing the artist and song titles, for example).

Arizona Rips will retain a copy of your music file until we receive confirmation that you have received your order. At that time we will delete your music file from our system.

We use MP3 224 CBR as our standard CD quality ripping service. If you want anything else, please ask for it. Remember that lossless files are huge and take about five times as much space as MP3 files. If you want the larger lossless files please be sure that you have room on your hard drive to store them.

If the work is not provided to you as it was ordered, we will redo it at no charge, or refund your money less the shipping and handling cost. You have a maximum of 10 days to request this additional service.

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